Care Coordinator

Position Summary: 

 

Work with families and assist them in identifying the types of services needed, empower them to self-advocate.  Monitor, coordinate, evaluate and adjust services to meet families’ changing needs.

 

Major Responsibilities/Activities:

 

  • Inspire a family-centered approach in identifying child/family strengths and needs.
  • Ability to engage challenging families.
  • Ability to empower families to self advocate.
  • Ability to work with families to identify type and amount of services needed.
  • Ability to develop a budget by costing out services needed.
  • Assist families in finding creative ways to meet their needs.
  • Monitor, coordinate, evaluate and adjust services to meet families’ changing needs.
  • Coordinate and collaborate with provider agencies.
  • Establish a crisis plan and expectations in conjunction with families.
  • Ability to work with hostile, aggressive children and their families.
  • Ability to formulate and implement service plans as well as discharge plans in conjunction with families.
  • Willingness to provide services in the home or in places that are convenient for the family.
  • Attend regular staff meetings and participate in training as warranted.
  • Maintain service Utilization Records.
  • Generate accurate billing.
  • Complete required NYS and Agency documentation as per requirement but at least monthly.
  • Complete daily computerized service log.
  • Must participate in the Quality Improvement Process and other internal and external committees.
  • Models and practices sensitivity, fair treatment and acceptance of diversity in all interpersonal interactions
  • Must maintain and submit all of the required documents and comply with all aspects of the Vehicle Safety and Usage Policy.
  • Support and communicate with supervisor, colleagues, team members and vendors in a cooperative manner.
  • Demonstrate an understanding of the boundaries of the position as they relate to both responsibilities and limitations.
  • Incorporate the agency mission, values and philosophy in decisions, behaviors and actions.
  • Demonstrate initiative and serve as a role model within the program.
  • Seek supervision as appropriate, accept and utilize constructive feedback.
  • Show a willingness to learn about and implement skills related to diversity.
  • Other duties as deemed appropriate.  

Minimum Requirements:

 

  • Must have a Master’s degree in human services field and two years’ experience in providing direct services to or in linking children with serious emotional disturbances to services. A Bachelor’s degree in human services field and four years’ experience, or a NYS Teacher’s certificate and four years’ experience in providing direct services to or in linking children with serious emotional disturbance to a broad array of services may be substituted.
  • Reliable transportation
  • Must possess basic computer skills.
  • Must possess good communication skills (oral and written).
  • Must be flexible and able to serve on call 24/7 as needed.
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Please attach your resume & cover letter

To apply for this position, please complete the online application.