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Special Education Mediation

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What is Special Education Mediation?

This program provides mediation for disputes between parents of students with disabilities and school administration pertaining to the student’s individualized educational plan (IEP). This process allows for parents of children with special educational needs to meet with school districts, along with a neutral person, a mediator, to work out their differences regarding the student’s needs. Mediation is often chosen instead of an impartial hearing as a way of resolving disagreements about a student’s special education placement, services, evaluation, or classification.

In most cases, the mediator is able to help develop a solution that is acceptable to both the parent and school.

Mediation:

  • Allows all concerns to be heard
  • Builds trust and improves communication
  • Explores creative solutions
  • Gives everyone a chance to have an equal say in decisions

What Happens in Mediation?

A mediator meets with the parents and a person from the school. Each person talks about the issues from their point of view and everyone suggests ways that might resolve the problems. Any agreement that is reached is binding and is formalized in writing. After the mediation, the Individualized Education Program (IEP) is updated for the student.

Can I Schedule a Mediation and an Impartial Hearing?

Yes, due process rights are protected in this process. Parents can request both an impartial hearing and mediation at the same time. Mediation can also be requested independently of the hearing process. The impartial hearing can be canceled if all concerns are resolved in mediation.

What is the Cost of Mediation?

Parties may access mediation services through the Center for Resolution and Justice at no cost to them.

How Do I Access Mediation Services?

To request mediation services please contact any of our CRJ office locations. You can find our office locations on the Conflict Resolution homepage. You may also send a letter to the child’s school principal or special education director and the CRJ with the following information:

  1. Parent name
  2. Address
  3. Phone Number
  4. The child’s name and date of birth
  5. Description of the problem
  6. Possible solution

Contact Us

The Center provides special education mediation services pursuant to a contract between the New York State Education Department and NYSDRA in all counties across Western New York. Please contact a CRJ office location nearest you. To find our office locations click on contact us on our Conflict Resolution homepage.

Buffalo
625 Delaware Avenue
Buffalo, New York 14202
(716) 362-2323
Niagara Falls
1721 Military Road
Niagara Falls, New York 14304
(716) 297-3083
Batavia
One West Main Street
Batavia, New York 14020
(585) 344-2550 ext. 2440
Jamestown
Municipal Building
200 E. Third Street, 4th Floor
Jamestown, New York 14701
(716) 483-7774
Dunkirk: (800) 339-8539
Olean
2656 West State Street
Suite 505
Olean, New York 14760
(716) 373-5133
Erie County Family Court
5th Floor, Part 14
1 Niagara Plaza
Buffalo, New York 14202
Phone: (716) 858-4750
FAX: (716) 858-4739
Center for Resolution and Justice (716) 362-2323
mediate@cfsbny.org