Employee Assistance Program

We are in the process of developing a new website to better serve the needs of our clients. If you are in need of any information that you don’t see on the current site, please contact Account Manager Jennifer Zeitler, and she will be able to assist you. Jennifer can be reached at jzeitler@cfsbny.org or (716) 335-7135.

Child & Family Services has been a leading provider of EAP services for employers in the Buffalo and Western New York area since 1981. Nationally accredited by the Council on Accreditation to Children & Families (COA), Child & Family Services-EAP offers a broad range of consultation, training and wellness services to employers, employees and their families. As a private, non-profit multi-service family service agency, our EAP has access to a variety of cost-effective resources to assist employees with emotional, family and substance abuse issues.

The mission of our EAP is to help employees, employees' families, and employers to cope more effectively with personal, family, environmental, social, and health-related stressors which they may encounter in their homes, in the workplace, and/or in the community.