Employee Assistance Program

Management Development Training

As a means of responding to the needs of employers that are interested in implementing more comprehensive focused management development training programs, our EAP can provide your organization with easy access to one of the most recognized leaders in the management training industry.

Through a formal community partnership we have with Dale Carnegie Training®, your organization has the option to further enhance your EAP benefit to include various levels of management development training.

Founded in 1912, Dale Carnegie Training® has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide, including an office in Amherst, New York. Dale Carnegie Training focuses on giving people in business the opportunity to sharpen their skills and improve their performance in order to build positive, steady, and profitable results.

Dale Carnegie's original body of knowledge has been constantly updated, expanded and refined through nearly a century's worth of real-life business experiences. The 160 Carnegie Managing Directors around the world use their training and consulting services with companies of all sizes in all business segments to increase knowledge and performance. The result of this collective, global experience is an expanding reservoir of business acumen that their clients rely on to drive business results.

Headquartered in Hauppauge, New York, Dale Carnegie Training® is represented in all 50 of the United States and over 65 countries. More than 2,700 instructors present Dale Carnegie Training programs in more than 25 languages. Dale Carnegie Training is dedicated to serving the business community worldwide. In fact, approximately 7 million people have completed Dale Carnegie Training.

Dale Carnegie Training emphasizes practical principles and processes by designing programs that offer people the knowledge, skills and practices they need to add value to the business. Connecting proven solutions with real-world challenges, Dale Carnegie Training is recognized internationally as the leader in bringing out the best in people.

Training Topics

A variety of topics are included in the Dale Carnegie Training® repertoire including but not limited to the following subject areas:

  • Change Management
    • Customer Service
  • Effective Communication and Interpersonal Skills
  • Employee Engagement
  • Executive Leadership Training
  • Presentation Skills and Public Speaking
  • Sales Training and Sales Management Training

For more information about Dale Carnegie Training®, call (716) 688-8100 and let them know that you learned about their services from Child & Family Services-EAP. Also, please visit their website at www.buffalo.dalecarnegie.com.