Haven House was founded in 1979 by the Coalition for Victims of Domestic Violence
(now known as the Erie County Coalition Against Family Violence).
For 40 years, Haven House has been working to prevent domestic violence/intimate partner
violence and promote peace in the home. Services are based on a continuum of care ranging
from a fully-inclusive emergency shelter in a confidential location to long-term
transitional housing. The continuum of care includes an extensive counseling and advocacy
program for all individuals regardless of gender that includes many satellite locations
throughout Erie County. Haven House is a recognized leader in the provision of services
and staff are available to meet with groups and organizations to create new and exciting
partnerships and collaborations.
Haven House serves victims and survivors of domestic and intimate partner violence ages
16 and older, and their children. Haven House does not discriminate based on race, color,
national origin, religion, sex, gender, or disability.
Information can be empowering and for anyone that is feeling unsafe in their relationship,
our Hotline staff are available 24 hours a day at (716) 884–6000 to provide information
For non-emergency calls of inquiry, please make contact at (716) 884–6002.
Please pass along these numbers to anyone in need because most victims of domestic
violence are unaware of the resources that are available and how to secure help
and emergency shelter. We can join together and make our community safe by ensuring
that resources are easy to access.
Be aware that computer use, internet activities, and e-mail can be tracked. For
more details about Internet Safety,
click here. If you are in danger, please use a safer computer, call 911
or the 24-Hour Domestic Violence Hotline Response for Erie County at
716-884-6000 (for shelter) or 716-862-HELP (4357).
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