Emergency Services
Hotline
If you or someone you know is being abused and is in need of support, please call the 24-Hour Domestic Violence Hotline
Response for Erie County at 716-884-6000 (for shelter) or 716-862-HELP (4357).
Hotline counselors provide crisis intervention, safety planning, support, information
and referrals.
The Haven House hotline is the point of entry for all other Haven House services.
Who should call?
Anyone involved in an intimate partner violence or family violence situation, including:
domestic violence, dating violence, stalking, those in same-sex relationships, those
with disabilities, male survivors, senior citizens, and immigrant and refugee victims
of domestic violence.
Friends, family members, co-workers, neighbors, or professionals with questions
about domestic violence can call the hotline for information.
Please call the 24-Hour Domestic Violence Hotline Response for Erie County at 716 884-6000 (for shelter)
or 716-862-HELP (4357).
Residential Services
Haven House operates safe and secure emergency housing in a confidential location
for women and their children, single women, and transgendered individuals identifying
as female.
Shelter supportive services include:
- Safety Planning
- Individual Counseling
- Support groups (including Art Empowerment)
- Advocacy
- Referrals for housing assistance
- Referrals to transitional housing
- Food
- Clothing
- Crisis intervention
- Children’s programs